Shipping policy
Shipping Policy
Root & Vine Co. — Strength. Family. Purpose.
We’re here to get your order packed up and shipped out with care, grit, and a little neon splatter.
📦 Processing Times
All orders are processed within 2–4 business days.
Custom and made-to-order items (like apparel & 3D prints) may take up to 7–10 business days, depending on the complexity and volume of your order.
You’ll receive a confirmation email when your order is placed, and another email with tracking info as soon as it ships.
🚚 Shipping Methods & Rates
We currently ship within the United States.
Shipping rates are calculated at checkout based on your location and order size.
We offer:
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Standard Shipping (3–7 business days)
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Expedited Shipping (2–3 business days)
If you need something urgently or have a special request, shoot us an email at support@rootandvineco.com — we’re happy to help when we can.
🌍 International Shipping
We’re not quite shipping internationally yet — but it’s on our roadmap. Stay tuned!
📬 Delivery Issues
If your package is lost, damaged, or taking longer than expected, email us at support@rootandvineco.com and we’ll do our best to make it right.
Please double-check your shipping address at checkout — we can’t refund or replace orders shipped to incorrectly entered addresses.
♻️ Sustainability
We do our best to use recyclable and minimal packaging while keeping your order safe. Thanks for supporting a small, purpose-driven business.
Questions? Compliments? Shipping-related puns?
Hit us up anytime at support@rootandvineco.com — we actually read our emails.